Where Every Signal Comes Together
One connected system for customer conversations, follow-up, scheduling, and lead management.
Knowledge Architect
Organizes your business information so your AI can answer customers accurately and consistently.
Knowledge Architect is the foundation of every SignalRatio deployment. It keeps your services, FAQs, pricing guidance, policies, hours, service areas, and other key information organized for your chat and voice systems.
Capabilities
- Company profile
- Products & services
- FAQs
- Pricing guidance
- Policies
- Business hours
- Service areas
- Documents & resources
Business Benefits
- Consistent customer experience
- Faster setup
- Simple updates
- Works across chat and voice
CRM Foundation
Keeps customer information, conversations, appointments, and follow-up connected in one place.
CRM Foundation organizes your contacts, pipelines, workflows, calendars, messaging, and reporting so your team can see what's happening and what needs attention.
Capabilities
- Contacts
- Pipelines
- Workflow automation
- SMS
- Calendar
- Tasks
- Reporting
Business Benefits
- Centralized operations
- Improved follow-up
- Less manual admin
- Complete customer history
Platform Solutions
AI tools for calls, chat, scheduling, follow-up, and customer communication—all connected through one system.
Chat Architect
Convert website visitors into qualified leads with AI-powered conversations.
Chat Architect uses your business knowledge to answer common questions, capture customer information, qualify leads, and keep every conversation connected to your CRM and follow-up workflows.
Core Features
- AI Website ChatImprove customer communication and reduce manual work.
- Lead CaptureCapture customer details and turn website conversations into actionable leads.
- Contact FormsSeamlessly gather and route customer inquiries.
- Conversation HistoryKeep track of all interactions in one place.
- Chat SummariesAI-generated recaps of every conversation.
Business Benefits
- Improve customer experience
- Capture more leads
- Reduce manual work
- Standardize communication
- Scale operations
Voice Architect
Answer more calls, capture more opportunities, and give customers a professional first response.
Voice Architect is built on the SignalRatio Platform Foundation. Every deployment includes Knowledge Architect and CRM Foundation, ensuring your AI, customer data, and automations all work together from day one.
Core Features
- AI ReceptionistAnswer common questions, capture caller information, and guide customers to the right next step.
- 24/7 Call AnsweringCreate a consistent experience for every interaction.
- Natural ConversationsCreate a consistent experience for every interaction.
- Call RoutingCreate a consistent experience for every interaction.
- Live TransferCreate a consistent experience for every interaction.
- Traditional VoicemailCreate a consistent experience for every interaction.
- Lead CaptureCollect caller details and turn phone conversations into actionable leads.
- Call SummariesCreate clear AI-generated recaps so your team can quickly review each conversation.
Business Benefits
- Improve customer experience
- Capture more leads
- Reduce manual work
- Standardize communication
- Scale operations
Chat + Voice Architect
One connected system for every customer conversation—on your website and over the phone.
Chat + Voice Architect combines AI website chat and AI voice receptionist into a single connected deployment. Customers get consistent answers and follow-up whether they call or message, and every conversation flows into the same CRM, lead pipeline, and follow-up workflows.
Core Features
- AI Website ChatAnswer questions and capture leads from your website 24/7.
- AI Voice ReceptionistAnswer calls, capture caller information, and route important requests.
- Unified Lead CaptureEvery conversation—chat or call—creates the same actionable lead.
- Connected Follow-UpAutomated follow-up triggered across both channels from one workflow.
- Conversation HistorySee every chat and call interaction in one customer record.
- Summaries & RecapsAI-generated recaps for both chat and voice conversations.
Business Benefits
- One system for every conversation
- Consistent answers across channels
- No leads slipping through the cracks
- Less manual admin and data entry
- Faster response everywhere customers reach you
Optional Enhancements
Missed Call Recovery
Automatically follow up with callers who didn't connect. Send a text-back, capture their information, and keep the opportunity moving instead of letting it go unanswered.
Website Development
Get a fast, modern website built to capture leads and connect directly with your SignalRatio chat, scheduling, and follow-up workflows from day one.
We adapt to you as you grow
Start with the automation your business needs today and add new capabilities as you grow. SignalRatio is built to support home service businesses from owner-operators to growing multi-location teams.
Launch
Deploy core voice and chat automation to start responding faster, capturing more leads, and reducing missed opportunities.
Expand
Add custom workflows, connect deeper integrations, and enable client portals as your operational needs increase.
Scale
Roll out across multiple locations and teams with centralized reporting, shared workflows, and consistent customer information.
